Privacy Policy 

Summary

In order to provide these Services, we need to hold personal information provided by you or your organisation. This privacy policy sets out the way we handle this data, and is based on the following principles:

We will use the data you provide only for the purpose explained at the point of registration, in this privacy agreement, or otherwise at the time of collection from you.

Unless specifically agreed with you, The Career Innovation Company will not share the data you enter with your employer, including your manager or HR department.

We will give you maximum control over your information. In many places we will give you the choice to print, share it with others via email, or to delete it from our Sites.

Some of the most important terms are introduced here first and described in detail below.

  • We will ask you to provide account details including your email address, a password and other information that identifies you, to enable you to log in to our Sites and maintain the security of your access.
  • If you have been provided these Services by your employer or other organisation, they may make it easier for you to log in and use the Services by providing us with your account details and other demographics.
  • When using the tools on our sites, you may be asked to enter demographic information, self-reflection, self-ratings, or contributions to other Users. The way this information is used will be explained to you at the point of collection; contributing this information is entirely voluntary.
  • Wherever possible we provide options for you to save, share and delete your data. If you have contributed ratings or comments about other people, you will not be able to delete these, although they may be made anonymously.
  • We use anonymous data from the site for research, to improve the service, and to provide sponsoring organisations with aggregated anonymous data so they can see how our sites are being used.
  • We may store information about you using cookies (files which are sent by us to your computer) to improve your user experience and the overall quality of our services.
  • If you wish, you can delete your account using the instructions in the Help section (on your dashboard). 

Please read the Privacy Policy below before using this site.


Full policy

The Career Innovation Company's Career Innovation Portal (the "Sites") are designed to provide you with a way to manage and enhance your professional and career development online. We do this by offering you a range of courses, career tools, resources and functionality within our Services (the "Services"). In order to provide these Services, we need to process personal information provided by you or - if applicable - by the Licensee Organisation (this 'legitimate interest' is our lawful basis for doing so). The Sites are designed to give you a high degree of control over the way your information is stored and shared. 

This Privacy Policy should be read in conjunction with the Conditions of Use for our Services ("Conditions"). Use of the Sites implies your acceptance of these Conditions, including this Privacy Policy. We may modify these terms to, for example, reflect changes to the law or changes to our Services. We will post notice of modifications to these terms on this page. 

 

1. Information you give us

The Services enable you to use self-reflective career tools and to create, save, manage and share professional profiles and portfolios. These may sometimes have ratings or comments from other individuals or organisations. Information we may therefore ask you to provide includes:

Account details

In order to become an Authorised User, you need to create an account by providing your email address, a password and other information that identifies you and enables you to log in to the Site. 

If you have been provided these Services by your employer, professional body or other organisation, they may make it easier for you to log in and use these services by providing us with this information including the same account details you use for their other services. We will only use these details for the purpose of giving you access to the Sites and to provide the Services. 

Demographic information

We may ask you for information about your location, age, work situation and other demographic data. Most of this information is clearly marked as optional, at the point when we ask for it. Its purpose is to help us understand users' needs, improve the service over time, and personalise the user experience so it is more relevant to your location or work situation.

Self-reflection and self-ratings

Once you are an Authorised User, you may be offered career tools that ask you to enter information such as self-ratings and personal reflections. You may also be able to invite other people to contribute their opinions about you or offer their advice.

Opinions or advice for others

Others may also invite you to contribute your opinions about them or offer your advice. Contributing is entirely voluntary - you can decline invitations to contribute. The way this information is used will be explained at the point it is collected from you.

 

2. How this information will be used

The tools and resources on the Sites are primarily for personal reflection, learning and career development. You need to be confident about the way this information is managed, so here is our policy:

Your ability to save and delete data

After completing a tool, your inputs and results will be automatically saved for you on the Sites. In most cases you will be given the option to delete your data. If you wish to do this, before doing so you will have an option to save your results onto your own computer. Once you have deleted your data from the Sites, we will not be able to recover it for you.

Data you provide to other Users

If you choose to provide comments, ratings or opinions for other Users, you will not be able to delete that information afterwards. Further details about this will be provided when you are asked to contribute - for example, your information may be combined with others in order to make it anonymous.

Who else can see your data?

Our technical team has access to all user data and on occasions we may need to view your data, for example in order to diagnose and resolve technical issues. They know that your information is private and personal to you, and they will not view it or use it any more than is strictly necessary.

Personalising our Services to you

We may use personal information automatically to provide you with content that is relevant to your situation. If your version of the Sites also allows any form of advertising, including paid-for job advertisements, this will always be clearly distinguished from impartial careers content.

Data we provide to employers and other Site sponsors

Anonymous forms of data will be shared with the organisations that have paid for this service, to help them evaluate the way the Sites are being used and improve the service provided. No personally identifiable data is passed to them except the extent to which you have used the resources (e.g., number and type of resource you've viewed, and when you last logged in). We do not give them any other data unless we explicitly ask and receive your permission to do so.

Data we use for research and development

We may use data from the Sites for research purposes, both to audit and improve the quality of services we provide and to publish research reports about work and careers. Before we conduct our analysis, we will remove names from the data, and anything we publish will be completely anonymous.

Your ability to share and publish your data

We may offer users the option to share their results with others, export it to other websites, or to publish selected information to the public Internet. Remember that when you share information publicly, search engines may index it and make it easier to find.

Emails we send you

In order to provide the Services to you, we will communicate with you via email. You can make choices about non-essential emails using the instructions in the Help section (on your dashboard).

Deleting your account

You may terminate your account at any time using the instructions in the Help Section (on your dashboard). Once an account has been deleted, whether by you or by us, all your data will be deleted except contributions you have made to other Users (where applicable), which may be retained in order to sustain the integrity of the contributions you have provided to other active site users. Once your data has been deleted, it will not be possible to restore it.

 

3. Information we obtain from your use of our Services, including cookies

Information we get from your use of our services may include:

Server logs and device information

When you use our Services, we may automatically collect and store certain information in server logs. This may include your web request, Internet Protocol (IP) address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. We may also collect device-specific information (such as your operating system version, hardware model and device identifiers).

Local storage

We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches. We may store information about you using cookies (files which are sent by us to your computer) or other anonymous identifiers which we can access when you visit our sites in future. We do this to improve your user experience and the overall quality of our services.

 

4. Third parties

When we use third parties to assist us in processing your personal information, we require that they comply with our Privacy Policy and any other appropriate confidentiality and security measures. We may also share information with third parties in other limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services. 

Our Sites provide services in partnership with third parties. You may sign up for these services and give permission for your details to be passed to these third parties. You will need to give permission in each case, and this will be made clear either on our website or at the point of signing up on a partner website. 

You acknowledge and agree that the personal information we hold may be transferred or stored outside the EEA or the country where the Licensee Organisation and the Authorised Users are located in order to carry out the Services and our other obligations under this Agreement. 

You understand that The Career Innovation Company, in performing the required technical steps to provide the Services to our users, may (a) transmit or distribute your Content over various public networks and in various media; and (b) make such changes to your Content as are necessary to conform and adapt that Content to the technical requirements of connecting networks, devices, services or media. You agree to us taking these actions.

 

5. Your right to know

You have the right to find out from us if we have stored information about you, and if so, what kind. Much of this data is easily accessible to you on the site, by viewing your profiles, account details or Site User Identity. You can view and alter this information as required. 

For data over which you do not have direct control, you may ask to view this information and we are required to make the necessary changes if this information is incomplete or incorrect. Please write to us: Data Protection Officer, The Career Innovation Company Ltd, c/o Gravita Oxford LLP, First Floor, Park Central, 40-41 Park End Street, Oxford, OX1 1JD, United Kingdom. 

Here is some additional guidance on raising your concerns with us. You also have the right to raise your concerns with the UK Information Commissioner's Office: https://ico.org.uk/make-a-complaint/data-protection-complaints/.

We do not have the right to reveal data that belongs to other Users, including any opinions they may express about you. They are the owners of that data.

 

6. Legal disclaimer

It is possible that we may need to disclose personal information when required by law. We will disclose such information wherein we have a good-faith belief that it is necessary to comply with a court order, ongoing judicial proceeding, or other legal process served on our company or to exercise our legal rights or defend against legal claims.

Summary

Welcome to the Career Innovation Portal career development software developed and provided by The Career Innovation Company in co-operation with leading international employers and professional groups.

Some of the most important Conditions of Use are introduced here first as a summary but are set out in in detail in their legally binding form below.

  • You should only use the sites if you agree with the Conditions of Use, detailed below. 
  • If you have problems using the sites, you should contact the organisation that has provided you with access to the sites. Contact details are available via the Help section (in your user dashboard).
  • You agree that the information you provide will be true and accurate to the best of your knowledge and will reflect your real identity. If you are invited to provide your opinion about others, you must not contribute anything malicious, or which you know to be unfair or inaccurate.
  • You will maintain your account details so they are accurate and up to date, including an email address that you check regularly, so we can communicate with you.
  • You are responsible for all activities carried out using your account details. You will keep a secure password and will not permit others to log in using your details.
  • We are committed to protect your privacy. This means we will use the data you provide only for the purpose explained on this website or otherwise at the time of collection from you. Please read our Privacy Policy for further details.
  • We may store information about you using cookies (files which are sent by us to your computer) which we can access when you visit our sites in future. We do this to improve your user experience and the overall quality of our services. Please read our Privacy Policy for further details.
  • We will do our best to ensure a high quality of service in every respect but cannot provide a guarantee or accept any liability for the consequences of using the site, or for errors contained in it. We are not responsible for third-party content that you access through our sites.
  • This Service provides you with interactive self-reflection tools and other resources to help your career. They do not give you definitive direction - you remain responsible for your own career decisions and other actions you take as a result.
  • We will endeavour to contact you if there is a change in the status of your account but reserve the right to close your account and delete the data we hold without notice. In particular this may occur if the organisation that pays for this service ends their contract with us. 

Please read the Conditions of Use below before using this site.


Full policy

Purpose

The Career Innovation Portal are the career development websites developed and provided by The Career Innovation Company Ltd.

The Services (the "Services") are Internet-based services provided at www.careerinnovation.com (the "Sites"), The Services are provided either directly to you, or in co-operation with an employer, professional group or other membership organisation (the "Licensee Organisation") that has paid for your access.

You may only use the Sites if you accept and abide by these Conditions of Use ("Conditions"), which constitute a legal agreement with The Career Innovation Company. By completing the Site registration process and becoming an Authorised User you are indicating that you agree to be bound by these Conditions.


1. Using Ci Services

The Career Innovation Company Ltd, whose registered office is c/o Gravita Oxford LLP, First Floor, Park Central, 40-41 Park End Street, Oxford, OX1 1JD, United Kingdom, is a company registered in England and Wales with company number 3155885, VAT Registration number: 663 5022 51.

The Career Innovation Company reserves the right to change these Conditions and other guidelines, or regulations posted on the Site from time to time at its sole discretion.

By accessing or using the Sites in any way, including, without limitation, use of any of the Services, or merely browsing the Sites, you agree to and are bound by the current Conditions displayed on the Sites.

Your agreement with The Career Innovation Company may include other terms which supplement or replace some or all of these Conditions. Any other terms will be provided to you separately before carrying out additional functions or requesting relevant data.


2. Accurate Information

In the course of using our Sites you will provide registration information. You agree that the information you provide will be true and accurate to the best of your knowledge and will reflect your real identity. You may not use a false name or misrepresent your qualifications or your affiliations with a person or entity, past or present.

You may not have more than one active account.

If you are invited to provide your opinion about others, you must not contribute anything malicious, or which you know to be unfair or inaccurate.

You will maintain your account details so they are accurate and up to date, including an email address that you check regularly, so we can communicate with you.


3. Getting help

If you have problems using the site, including technical difficulties, you should contact the Licensee Organisation that has provided you with access to the site. Contact details are available via the Help section (in your dashboard).


4. User Conduct

You understand and agree not to use the Sites to access, store, distribute or transmit any Viruses, or any material during the course of its use of the Services that:


  1. is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive.
  2. facilitates illegal activity.
  3. infringes upon patents, trademarks, trade secrets, copyrights or other proprietary rights.
  4. depicts sexually explicit images.
  5. promotes unlawful violence.
  6. is discriminatory based on race, gender, colour, religious belief, sexual orientation, disability, or any other illegal activity; or
  7. causes damage or injury to any person or property.
  8. includes information that you do not have the right to disclose or make available under any law or under contractual or fiduciary relationships (such as insider information, or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements).
  9. includes unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.

We reserve the right, without liability to the user, to disable the user's access to any material that breaches the provisions of this clause.


5. Personal Information

Personal information you provide to us is governed by our Privacy Policy.


6. Security and Access

You are responsible for maintaining the confidentiality of your account, and for all activities carried out using your account details. You will keep a secure password and will not permit others to log in using your details.

You agree to notify the organisation that provided you with access to our Sites (the Licensee Organisation) immediately of any unauthorised activity using your account information or if you suspect that the confidentiality of your account information has been compromised. You can contact them via the Contact Us page.

You may terminate your account at any time using the instructions in the Help section (in your dashboard). Data you have submitted, including contributions made to other Users, will be treated in accordance with our Privacy Policy.

We will endeavour to contact Site users regarding a change in the status of your account but reserve the right to terminate your account and delete any data held for you without notice and for any reason. Without limiting the foregoing, the following will lead to a termination by us of a user's use of the Services: (a) breaches of these Conditions by you, (b) termination of our contract with the Licensee Organisation, (c) extended periods of inactivity, (d) requests by law enforcement agencies, (e) unexpected technical issues, (f) a request by you (when you delete your own account).


7. Warranty and Liability

Our Services are intended to support your career development through self-reflection tools, information and other resources. They are not clinical (psychological) assessments and they do not give you definitive direction. We are not responsible for the career decisions you make as a result of using these Services.

We provide our Services using a commercially reasonable level of skill and care, but you use this site at your own risk. Other than expressly set out in these Conditions or additional terms, we disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We do not make any specific commitments about the content or function of these Services, their reliability, availability, security, or ability to meet your needs. We provide the Services 'as is'. We will not be liable for any indirect or consequential loss (whether direct or indirect), including but not limited to loss of business, loss of employment, revenue, data or goodwill, or for lost or wasted time arising from the use of these Services.

Our Sites may provide you with access to third party content. We are not responsible for third-party content that you access through the Sites. We will try to provide third-party content that is useful and relevant for you, but its inclusion does not constitute an endorsement.

The Career Innovation Company accepts no liability on behalf of site users who may express opinions about others that are considered malicious, inaccurate or unfair.

In no event will the total cumulative liability of The Career Innovation Company arising under or as a result of the provision or use of the Services, whether in contract, tort, breach of statutory duty or otherwise, exceed €100.


8. Intellectual property

The Services are owned by, or licensed to, The Career Innovation Company or its partners or suppliers. This means that the material on the Sites is subject to copyright and other intellectual property rights, including, but not limited to, trademarks.

Reproduction or resale of the Services, in whole or in part, in any form or media, by any process (including posting on the internet or any intranet, or unauthorised emailing), is prohibited except (i) where expressly permitted by law; or (ii) where such reproduction is for the purposes of using the Services in accordance with these Conditions. All rights to the Services not expressly granted herein are reserved by The Career Innovation Company.


9. License from you to The Career Innovation Company

You retain copyright and any other rights you already hold in material which you submit, post or display on or through, the Services. By submitting, posting or displaying the content you give The Career Innovation Company a perpetual, irrevocable, worldwide, royalty-free, non-exclusive licence to reproduce, adapt, modify, translate, publish, publicly display and distribute any content which you submit, post or display on or through, the Services. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. This license continues even if you stop using our Services. Some of our Services may offer you ways to delete content that has been provided to that Service. Also, in some of our Services, there are terms or settings that narrow the scope of our use of the content submitted in those Services. Make sure you have the necessary rights to grant us this license for any content that you submit to our Services. You agree that this licence includes a right for us to make such content available to other companies, organisations or individuals with whom we have relationships for the provision of syndicated services, and to use such content in connection with the provision of those services.

You can find more information about how we use and store content in the Privacy Policy or additional terms for particular Services.

 

About these Conditions

We may modify these Conditions or any additional terms that apply to the Services to, for example, reflect changes to the law or changes to our Services. You should look at the Conditions regularly. We will post notice of modifications to these Conditions on this page. 

The Career Innovation Company reserves the right to assign its rights and obligations under these Conditions in connection with the sale or merger of its business or of certain assets.

These Conditions are governed by English law and are subject to the exclusive jurisdiction of the English courts. Any translation of these Terms and Conditions is provided solely for your convenience and is not intended to modify the terms of this Agreement. In the event of a conflict between the UK English version of this Agreement and a version in a language other than UK English, the UK English version shall apply.